Herts for Learning Online
Continuing Professional Development
Early Years Outcomes Toolkit
Hertfordshire Safeguarding Children Board
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:: Handling Complaints ::
This training is aimed at all governors. Whilst based on the HCC model policy, the concept of governors' roles and responsibilities is the same although other model policies may differ in terms of stages within a procedure.
to understand the school based complaints procedure
to recognise good practice in complaint handling
to gain knowledge of the role of the complaints panel
This session will:
identify the principles of good complaint handling
share the complaints policy toolkit
use the toolkit and relevant papers to work through a scenario
Subscribers to Governor Training - No charge
Non-subscribing schools - £80.00 per delegate.
Cancellation off this training event requires 2 clear working days' notice by emailing firstname.lastname@example.org (cancellations will not be received by phone) otherwise:
non-subscribers are charged the full cost of the training (£80 per delegate)
subscribers are charged £10 per delegate
Prices are exclusive of VAT.
:: Current Courses ::
Hemel Hempstead, Holiday Inn, Hemel
Wed 07 Jun 2017
19:00 - 21:00
:: Help Text ::
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